Verizonek ondo egin du gaur! AT&T ez da hain ona ...

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Sometimes I use my blog as a bully pulpit when it comes to consumer affairs. It's not as much to embarrass the company as it is to vent my frustration. In a previous post, I kolpatu zuen AT&T and detailed their inept ability to complete a single item on a move work order. Today they made their offer – reversing any fees they accidentally added and knocking $500 off our company phone bill. I wasn't happy with the resolution – we lost thousands of dollars in productivity and reputation over the deal. They made an offer, though, and we had to move on.

Verizon; aldiz, nire itxaropen guztiak gainditu zituen. 400 $ + telefono faktura jaso berri dut. Aupa! 30 minutu linean igaro ondoren, zer izan ziren nire puntu gorenak, puntatik kanpokoak, partekatutakoak, etab. Minutuak eta 3 telefono zenbakietako bakoitza zeren erantzule izan zen ... amore eman nuen. Mezu elektroniko bat bidali nion Verizon-i azalpen eske.

Alea, zalantzarik gabe, plan okerrean nengoelako eman nion alabari telefono bat gehitu nionean. Itzuli ninduen pertsonak, Renae-k, kargu guztien azalpen zehatza idatzi zuen. Hori ohartu ondoren egin Egokitu nire plana duela astebete edo, $ 100 kreditu bat gehitu zuen nire kontuan. Eskerrik asko Verizon!

Nik ere gehitu behar dut Gorroto VZ Navigator ez dela eskuragarria outside my own Verizon account, but the actual car navigation is superb! There's no need to buy a GPS unit with this software and with your mobile phone. I have the Razr and I'm able to put the phone down on the passenger seat and hear the instructions perfectly.

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